Our estimators can have a printed estimate ready in a timely fashion. Some estimates may take a little longer due to the complexity of repairs or sourcing parts, but it will generally be ready within 2 hours.
We are usually able to give our clients an accurate time frame for how long a repair is likely to take and aim to carry out all our car repairs to the highest standard and with the minimum of inconvenience to our clients. Many factors determine when repairs can commence and how long the process will take. Some factors which can impact on some repairs:
- The complexity of the repairs which can mean that some damage may not be fully visible until the vehicle is stripped.
- Parts availability, especially if they need to be sourced from interstate or overseas.
- Unexpected changes to workflow schedules due to factors beyond our control.
- Insurance claims need to be in order to proceed with repairs.
Our clients are updated on repairs in real time via SMS, ensuring they know exactly when each stage has been completed and when the car is ready to be picked up. Our clients are kept informed of any changes as soon as possible to minimise any inconvenience.